Reviews
Simply put, we are the best! Don't take our word for it, read what our customers have to say about their flight in their own words.
EXCELLENTVerified Ballooning Adventure! This was our second time on Santa Fe Balloons flying over the desert. We went a couple years ago with the former owner, Johnny Lewis, as our pilot. This time we had Cato as our pilot. It was a completely different experience. Both were excellent. Cato's flight was a bit more adventurous. He was using a brand new balloon that has a panel on the side that opens and allows the balloon to turn and spin. We also went up much higher than last time. It was a bit of a wilder ride. His crew of Brian, Amanda, Moses and Abel took care of everything, from inflating the balloon, to packing it back up after landing. There is a little celebration right there in the desert after the flight! For all you early morning coffee drinkers, they now have a portable bathroom at the warehouse where they stop to pick up the balloon. It's not far from where the balloon takes off. It was a lot of fun!Verified A Great Balloon Ride What a great morning. The pilot and the crew were very efficient and informative. We had two riders who claimed that they were afraid of heights. Those two never felt afraid or unsafe for even a minute. The pilot picked us up and took us on a short ride to a remote area where we were going to fly. During the ride he told us about himself and his experience as a pilot and answered our questions. The flight itself was amazing. The scenery was beautiful and the balloon was calm and peaceful. Without divulging details, there is a special treat at the end of the flight.Verified Wonderful experience start to finish! This was just a great experience from start to finish! Cato picked us up at our hotel, drove us to the launch site and was our pilot. He was friendly, informative and confident. The ground crew of Brian and Amanda were great and in communication with Cato the entire trip. We had beautiful views and just a wonderful experience!Verified Up and away Highly recommend Santa Fe Balloons if you want to feel like your floating on air. Johnny and Jeanne make your experience a great one from the time they pick you up until you celebrate with champagne! If you want to see the canyons and desert than you won’t be disappointed. You will come away with a new respect for the knowledge and work involved with hot air balloons.Verified Best possible experience Great experience I would highly recommend this company. Thanks to the pilots with over 100 years of experience combined they made a good and safe call to not fly one day as the winds were not safe nor would it be a good flight. Went the next day and had a great flight. Our pilot was Johny Lews who was not only a great pilot he was entertaining and very knowledgeable. He was the Best part of the whole experience. They had a great crew and other pilots seemed very knowledgeable and accommodating.Verified Absolutely Amazing Ride!!! What an amazing ride!! When the Santa Fe Balloon truck picked us up in the morning and we saw Johnny behind the wheel we were thrilled. Johnny and Jeanne are fantastic. Johnny is incredibly skilled at his craft and safety is his priority. Jeanne provided a lot of information about the area and kept everything running smoothly. They made the day a true adventure, don't hesitate to try it. Thank you Johnny & Jeanne and crew for a truly unforgettable experience.Verified Amazing Balloon Ride!! We had a magnificent balloon ride yesterday morning. The entire experience from start to finish was very efficient, exhilarating and fun. We felt totally safe with Johnny and his crew.Verified Ride of a Lifetime This was the highlight of our trip. Pilots Johnny and Clotaire were masters of their craft. Safety was #1. No worries there. We did have to postpone our ride because of wind from Wednesday to Friday, so keep flexibility in mind when scheduling your ride. There is a 40" van ride (which they provide) from Santa Fe to the launch site and back. We were fortunate to have a perfect morning. It was magical!Verified Amazing Experience We took a hot air balloon ride with Santa Fe Balloons and it was an awesome experience. Our pilot, Josh Cato, picked us up at our hotel. We were able to watch the crew set up both balloons that were flying that day. The ride was smooth and the views were beautiful. Our pilot was amazing and I felt safe the entire time. He was great about explaining the winds and what was happening. He also had a great personality which made the entire experience even better. This experience was totally worth the money.
EXCELLENTTrustindex verifies that the original source of the review is Google. Awesome experience getting to fly over beautiful and unique landscapes. Nick and the crew is awesome, would highly recommend for anyone looking for a balloon ride!Trustindex verifies that the original source of the review is Google. Holy craaappp these people are awesome. My grandpa is blind and frail and they gave him the full princess treatment. They took such good care of my whole family but the way they took care of my grandpa will stick with me forever. I will be back to bring my dad again because he loved these people. Cato is THE BEST badass and the whole team are genuinely kindTrustindex verifies that the original source of the review is Google. Josh took amazing care of my grandpa! He had a blast!Trustindex verifies that the original source of the review is Google. My wife and I celebrated our 44th wedding anniversary and enjoyed this beautiful morning hot air balloon ride over the breathtaking terrain of Northern Mexico. The Cato’s piloted out ride and it was just heavenly. Thank you for a wonderful experience of a lifetime. ❤️Trustindex verifies that the original source of the review is Google. Josh, Brian and the crew were great. Everything went great. Loved the ride.Trustindex verifies that the original source of the review is Google. From start to finish this was an incredible experience. Highly recommend.Trustindex verifies that the original source of the review is Google. Santa Fe Hot Air Balloon Ride was EXECPTIONAL!! We were all so nervous with many questions prior to arriving. Molly, in the office was very kind and informative. From the moment pilot Josh picked us up at our hotel, he made us feel so comfortable. The ground crew was GREAT! Brian, Amanda and Moses guided us through everything and I can't say enough about how reassuring they were. The trip was PHENOMONAL. So beautiful and serene! Thanks to Josh our fantastic pilot for a great trip. We all had an amazing time. I highly recommend this company!! We're going up again👍Trustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ I could not recommend this hot air balloon experience enough! From start to finish, it was absolutely incredible. The day before our flight, Amanda called us to go over all the details and ensure we were comfortable with the process—such a thoughtful touch. On the day of the ride, Josh picked us up and was super friendly, knowledgeable, and welcoming. He answered all our questions and made us feel at ease right away. The crew who helped set up the balloon and met us after the ride were fantastic as well—big shoutout to Brian, Moses, and Amanda for their exceptional service! We didn't know what to expect, but the experience far exceeded our expectations. Our pilot read our group perfectly, made us feel comfortable, and we had an absolute blast. The history lesson at the end, along with the snacks and champagne, was the perfect finishing touch. If you’re thinking about doing a hot air balloon ride, I would wholeheartedly recommend this company. It’s an unforgettable adventure! 🎈🥂Trustindex verifies that the original source of the review is Google. The experience was awesome. Josh, our pilot and everyone on the ground crew were all very friendly and professional. They happily answered questions and explained the set up and inflation process. They took photos on the ground and of us in the air and gave them to us for no extra charge and we had the pics before we got back into town. I think our pilot, Josh, was having even more fun than us, and that made the experience even better. To see and hear how much he enjoys it, doing it every day was very cool. Throughout the flight he was explaining all that he was doing to pilot and stear the balloon. Tremendous from the time they picked us up to the time they dropped us off.
